Bio Superheroes | FAQ

What types of biohazard cleanup do you provide?
We specialize in crime scene cleanup, unattended death cleanup, hoarding situations, bloodborne pathogen removal, and decontamination of biohazardous waste. Each job is handled with compassion and care.
How quickly can your team respond to an emergency?
We offer 24/7 emergency response and can typically arrive within a few hours, depending on your location.
Is it safe to stay in the property during cleanup?
No. For your health and safety, we strongly advise staying away from the affected area until the cleanup is fully completed and the property has been professionally sanitized.
Are your cleanup methods compliant with health and safety regulations?
Absolutely. We strictly follow OSHA, EPA, and local health department protocols to ensure safety and full compliance.
Do you handle crime scenes, unattended deaths, or hoarding situations?
Yes, we are fully equipped and trained to handle all of these high-risk situations with sensitivity, professionalism, and discretion.

What does Bio Superheroes do?
Bio Superheroes specializes in professional biohazard cleanup services, including crime scene cleanup, hoarding cleanup, suicide and unattended death cleanup, blood and bodily fluid removal, and odor removal services. We respond quickly, work discreetly, and follow strict safety standards to restore your property to a safe, livable condition.
Are your cleanup services safe?
Yes. Our team uses EPA-approved disinfectants, industry-standard PPE, and OSHA-compliant protocols to ensure the area is fully decontaminated. We eliminate harmful pathogens and odors, making the environment safe for you and your family.
Do you offer 24/7 emergency services?
Absolutely. We provide 24/7 rapid-response cleanup services because emergencies can happen anytime. Call us, and our trained professionals will be on-site quickly to begin the cleanup process.
Do you work with insurance companies?
Yes. In most cases, your homeowners’ or property insurance may cover the cost of biohazard cleanup. We work directly with insurance providers to handle billing and paperwork, making the process easier for you.
How fast can you be at my location?
Our response time is typically within hours of your call. We know these situations are urgent, so our teams are strategically positioned to reach you quickly.
Is my privacy protected?
Yes. We understand the sensitive nature of these situations and guarantee complete discretion. Our vehicles are unmarked, and our technicians work quietly and respectfully.
How do I request service?
Simply call us anytime or fill out the Contact Form on our website. We’ll provide a free, noobligation estimate and schedule your cleanup immediately.